Legal Agreement

The Rules of
the Bowl.

Welcome to Rising Bowl. By accessing our platform, you agree to nourish your journey with our terms of service designed for the best culinary experience.

01

Introduction

These terms and conditions outline the rules and regulations for the use of Rising Bowl's Website and Services. By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Rising Bowl's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions: "Client", "You" and "Your" refers to you, the person accessing this website. "The Company", "Ourselves", "We", "Our" and "Us", refers to Rising Bowl.

02

Orders & POS System

Accuracy

All orders placed via our website are pushed directly to our Petpooja POS system. We ensure 100% price synchronization between the online menu and our restaurant terminal.

KOT Generation

Once an order is confirmed, a Kitchen Order Ticket (KOT) is generated. Modifications are only allowed before the food preparation begins.

03

User Wallet & Rising Coins

Users can earn "Rising Coins" on every successful order. The percentage of coins earned is determined by the active campaigns set by the administration.

Rising Coins can be redeemed during checkout. 1 Coin is equivalent to ₹1, unless specified otherwise in specific promotional events.

Note on Expiry

Rising Coins are non-transferable and may have an expiration date ranging from 30 to 90 days depending on the earning event.

04

Premium Membership

The Rising Bowl Premium Pass provides users with unlimited free delivery benefits for a specific duration (usually 30 days).

  • No Delivery Fees
  • Priority Support
  • Exclusive Discounts
  • Early Access
05

Delivery & Geolocation

We use high-precision geolocation services to ensure accurate delivery. Users are required to pin their exact location on the provided map interface.

Rising Bowl is not responsible for delivery delays caused by incorrect location pins or unavailable contact numbers at the time of delivery.